Built for MSPs, by MSPs

Capacity Planning for MSPs, Built by MSPs

Turn your MRR and endpoint growth into accurate staffing forecasts in minutes. Know exactly when to hire, reallocate, or optimize your team.

No credit card required. Start planning in under 5 minutes.

MSP Buddy Dashboard
Total Engineers
24
+2 recommended
Utilization Rate
78%
Target: 80%
Monthly MRR
$142K
+12% projected
Endpoints
3,420
+340 projected
Capacity vs. Demand Forecast
JanMarJunSepDec
Capacity
Demand
Staffing by Role
Service Desk8
NOC Tech6
Sys Engineer5
Field Tech5
500+
MSPs Trust Us
25K+
FTEs Planned
40%
Avg. Efficiency Gain
$2M+
Labor Costs Optimized

Most MSPs are flying blind on staffing

Without accurate capacity planning, you are either leaving money on the table or burning out your team.

Over-hiring or Under-hiring

Guessing headcount leads to wasted budget or overwhelmed teams.

Unknown Utilization

No visibility into how effectively your technicians are being used.

Reactive Planning

Always behind, scrambling to hire when it is already too late.

No Growth Link

MRR grows but you cannot connect it to headcount needs.

The Solution

MSP Buddy gives you clarity

Data-driven capacity planning that connects your growth to your staffing needs.

Multi-level Hierarchy

Organize by Departments, Teams, and Roles to match your actual org structure.

Dual Forecasting

Project staffing needs based on MRR growth or endpoint count - your choice.

Realistic Capacity Math

Factor in utilization targets, PTO, and working hours for accurate forecasts.

Fully-loaded Cost Modeling

See true labor costs including benefits, overhead, and burden rates.

Company-wide Insights

Roll up team-level data into executive dashboards and reports.

Service Desk Department
Healthy
Tier 1 Support+1 recommended
75% utilized
Tier 2 EscalationAt capacity
92% utilized
After HoursOptimal
68% utilized
12
FTEs
78%
Utilization
+1
Recommended

How It Works

Get accurate staffing forecasts in four simple steps.

1

Input Your Team

Add your current team structure and historical hours worked.

2

Enter Growth Plans

Set your projected MRR or endpoint growth targets.

3

Get Recommendations

Receive instant, color-coded staffing insights.

4

Compare Scenarios

Save and compare multiple planning scenarios.

Trusted by Growing MSPs

Join hundreds of MSPs who have transformed their capacity planning.

“Finally, a tool that understands how MSPs actually work. We saved 3 months of planning headaches.”

JM
John Miller
CEO, TechForce MSP

“We identified $180K in potential savings by optimizing our team distribution. ROI in the first month.”

SR
Sarah Rodriguez
Operations Director, CloudFirst IT

“The scenario planning feature is a game-changer for our quarterly business reviews.”

DK
David Kim
Founder, Nexus Managed Services

Works with your existing PSA tools

ConnectWise
Autotask
HaloPSA
Kaseya
Syncro

Simple, Transparent Pricing

Start free, upgrade when you are ready.

Starter
Free

Best for solo MSPs & small teams

  • Core Capacity Calculator
  • Single Department / Team
  • Basic Recommendations
Most Popular
Pro
$89/month

or $855/year (Save 20%)

Best for growing MSPs (5–30 techs)

  • Unlimited Departments & Teams
  • Simulate New Client
  • Advanced Recommendations
  • Export Reports (PDF/CSV)
  • Email Support
Enterprise
$169/month

or $1,625/year (Save 20%)

Best for larger MSPs & MSSPs (30+ techs)

  • Everything in Pro
  • API Access
  • White-label / Custom Branding
  • Priority Support
  • Dedicated Account Manager

Ready to take control of your MSP staffing?

Stop guessing. Start planning with data.